New All Indonesia App Introduces Pre-Arrival Digital Process but Leaves Tourists Unsure on Additional Requirements
Bali, Indonesia – September 4, 2025
Indonesia has recently launched the All Indonesia application, a digital platform aimed at streamlining pre-arrival formalities for international visitors, particularly those traveling to tourist hotspots such as Bali. While the app’s intention is to consolidate travel documentation and reduce wait times at immigration, many tourists arriving in Bali report confusion over the app’s limitations and the continuing need to fulfill additional entry requirements outside its scope.
Digitizing Arrival Procedures
The All Indonesia app primarily facilitates the electronic submission of the Arrivals Card, which includes mandatory customs and health declarations required by Indonesian immigration authorities. By completing these forms in advance of departure, travelers are expected to experience faster processing upon arrival at Indonesian airports.
Health declarations incorporated into the app ask passengers to provide details about their current physical condition and recent exposure to infectious diseases, reflecting ongoing global health concerns. The customs declaration module requires travelers to report items such as alcoholic beverages and monetary amounts exceeding permitted thresholds, helping authorities enforce import regulations digitally.
This digital approach is part of Indonesia’s broader effort to modernize travel documentation and alleviate congestion at border control points, improving efficiency for millions of visitors entering the country annually.
What the App Does Not Cover
Despite its innovative features, the All Indonesia app does not encompass all entry prerequisites. A significant point of confusion among travelers is the continued obligation to obtain an appropriate visa prior to arrival. The app does not replace visa requirements, which vary depending on nationality and travel purpose. Prospective visitors must still consult Indonesian immigration authorities or official online portals to determine visa eligibility and secure the necessary permissions before traveling.
Additionally, foreign nationals entering Bali must pay a new Bali Tourism Tax Levy. This mandatory fee supports the enhancement of the island’s tourism infrastructure and environmental conservation projects. Unlike the customs and health declarations handled within the app, the tourism tax must be paid separately—either online before departure or at designated kiosks upon arrival at Bali’s airport.
Together, the visa and tax levy represent two critical steps that travelers must complete independently of the All Indonesia app, underscoring the importance of understanding the app’s specific functions to prevent last-minute surprises during travel.
Navigating the Bali Entry Process
Travelers planning a visit to Bali are advised to follow these key steps to ensure smooth entry:
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Download and Complete the All Indonesia App: Prior to travel, passengers should install the app and submit the Arrivals Card, including required customs and health declarations.
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Secure a Visa: Verify visa requirements according to nationality and purpose of visit. Obtain the correct visa in advance or confirm eligibility for visa-on-arrival.
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Pay the Bali Tourism Tax Levy: Arrange payment for the tourism levy through approved online channels or at arrival kiosks at Bali’s airport.
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Proceed Through Arrival Procedures: Upon arrival, present the app documentation, visa, and proof of tax payment to immigration officers and comply with any additional requirements.
Looking Ahead
Bali remains Indonesia’s premier international tourist destination, drawing millions of visitors annually with its pristine beaches, rich cultural heritage, and unique spiritual experiences. As the island continues its post-pandemic recovery, Indonesian authorities emphasize the adoption of digital solutions such as the All Indonesia app to facilitate seamless travel.
However, tourists must remain informed about the app’s current capabilities and the continuing health, visa, and tax protocols required for entry. Fully understanding and completing all required procedures will help ensure trouble-free arrivals and protect the sustainability of Bali’s vibrant tourism sector.
This article aims to clarify recent changes in travel documentation for visitors to Bali and Indonesia brought about by the new All Indonesia app, highlighting both its benefits and existing limitations.
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