Bali’s Public Service Mall Impresses Governor with Efficient Services
Badung, Bali (ANTARA) – In a recent visit to the Mal Pelayanan Publik (MPP) in Badung, Bali, Acting Governor Sang Made Mahendra Jaya praised the efficiency and ambiance of the public service mall, recognizing its vital role in serving the community effectively.
On Tuesday, Mahendra Jaya toured the facility, which offers a range of public services to residents of Badung. During his visit, he expressed his appreciation for the mall’s comprehensive service offerings, stating, “MPP Badung ini sangat luar biasa, mulai dari suasananya, petugas hingga layanan yang diberikan, semuanya sangat luar biasa.’ His comments reflect the high standards set by the MPP in delivering public services.
Highlighting the Services
Among the services showcased during the governor’s visit was the streamlined process for the issuance of building permits, specifically the “gebyar persetujuan bangunan gedung” (PBG) program aimed at assisting low-income residents. Mahendra Jaya noted the outstanding performance of the service, which enables permits to be issued within a remarkable 16 minutes. “Kami menyambut baik gebyar layanan PBG MBR gratis di MPP Badung yang sudah berjalan dengan baik,” he remarked, emphasizing the importance of support for low-income housing initiatives.
A Call for Continuous Improvement
In addition to commending the current services, the acting governor encouraged ongoing advancements to enhance community satisfaction further. “Kami juga mendorong agar dapat terus diciptakan inovasi-inovasi baru, sehingga pelayanannya lebih cepat, tepat dan efisien,” he urged, highlighting a shared commitment to continual improvement in public service delivery.
Supporting this sentiment, Badung’s Secretary IB Surya Suamba also expressed gratitude for the governor’s support, which has been instrumental in facilitating the new services, particularly the PBG for low-income residents as part of the national initiative aimed at building three million homes. He indicated, “Semua instansi yang menyelenggarakan pelayanan publik sudah ada di MPP Badung. Ada pula layanan One Single Submission, Risk Based Approach (OSS RBA), serta ruang apresiasi/kritik/saran,” which illustrates the mall’s all-encompassing service framework.
Conclusion
As Bali continues to enhance its public services, the Mal Pelayanan Publik in Badung stands out as a model for efficient and inclusive community service. With the backing of state officials and a commitment to innovation, it aims to remain at the forefront of public service excellence in Indonesia.
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